Skip to content

FAQ

FAQ

Most frequent questions and answers

When will I receive my order?

Orders within UAE will be delivered within 2-4 working days.

GCC orders will be delivered within 5-10 working days.

Can I return/exchange any item?

Please visit our Return/Exchange Policy page for more info.

Can I customize my own Hoodie/Shirt?

Sure, Contact us via Whatsapp on this number.

How can I pay?

For UAE orders, Cash on delivery or Online payment (Visa/Master/Apple pay) are available.

For GCC orders, Online payment (Visa/Master/Apple pay) is the only available payment method.

How much do you charge for shipping?

UAE: 20 AED, free on orders above 200 AED. Western Region: 50 AED on every order.

KSA/Bahrain: 35 AED + 10 AED on each additional item.

Kuwait/Qatar: 45 AED + 10 AED on each additional item.

Oman: 35 AED.

 

 

Can I cancel my order?

Your orders from SKRND are made upon request, Hence orders cannot be cancelled

What if I made a mistake in my order?

No problem! Please Whatsapp us on this number.

Making edits will only be available for 12 hours after your order is placed. After this point your order begins printing and processing! After 12 hours of placing your order and you still need to make any changes, Please reach out to us and we’ll see if there’s still time to do a quick change for you!

What materials do you use?

We only use 100% Cotton materials.

Your printing is washable?

Yes, As long as you wash it inside out.